Research suggests that people who spend the last 15 minutes of a training session writing and reflecting on what they have learned recall 23% more than others. "Learning by doing" is more effective when coupled with deliberate reflection, or "learning by thinking", according to the research.

Our workshops are designed with practical outcomes in mind, so we encourage participants to think about how they will apply what they have learned while the content is still fresh.

Ideally we're looking for something tangible, that can be added to a to-do list.

Often in workshops and team meetings, participants share a desire for the team do do certain things better, like "improve communication" or "send fewer emails".

But without specific actions, these desires are unlikely to lead to any meaningful change.

We help participants to come up with specific tasks or actions that they can take as a result of the workshop's discussions - assigning either individual or collective responsibilities, along with consideration of resources and deadlines.

Through gentle challenge and questioning, we help people drill down into what individual actions will make these things happen, and how to incorporate these into their daily work.

The point is to make sure we leave the session with tangible, useful actions to show for the time we've spent together.

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